1. Who we are
This website is operated by Lawn Life [CONFIRMAR CON EL CLIENTE: nombre legal de la empresa], a lawn care, landscaping, and snow removal company based in Greenwood, Indiana. In this policy, “Lawn Life,” “we,” “us,” and “our” refer to that business.
If you have any questions about this policy, see Contact us at the end of this page.
2. Information we collect
Information you give us through our forms
Our website has two forms: the main quote form and the commercial quote form. Depending on the form, we ask for:
- Your name and, for commercial requests, the business name and your role or title
- Your phone number and email address
- The property address (street, city, and ZIP code)
- The property type and approximate property size
- The services you are interested in and, if you choose one, a residential plan
- The type of request (free quote, plan sign-up, or property evaluation) and a preferred date and time
- How often you need service (commercial form)
- Your preferred contact method (call, text/WhatsApp, or email)
- Any message you choose to write
- The language you were viewing the site in (English or Spanish), which the form adds automatically
Please do not include sensitive information, such as payment card numbers or passwords, in the message field.
Information you share when you contact us
If you call, text, message us on WhatsApp, or email us, we receive the information you choose to share, such as your name, phone number, email address, and the content of your message.
Technical information
Like most websites, when you visit, your browser automatically sends technical information to the servers that deliver the site, such as your IP address, browser and device type, the pages requested, and the date and time. Our hosting provider and the other services listed in Third-party services receive this information in order to deliver and protect the site. Lawn Life does not use analytics or advertising tools on this website.
3. How we use your information
We use the information described above to:
- Respond to your quote requests and questions
- Prepare quotes and property evaluations
- Schedule and provide the services you request
- Contact you, using your preferred method when possible, about your request, appointments, and services
- Keep records of our work and payments
- Keep the website working and secure, including filtering spam
[CONFIRMAR CON EL CLIENTE: ¿usan estos datos para enviar promociones u ofertas por correo, texto o WhatsApp? Si es así, explicarlo aquí y decir cómo darse de baja]
We do not sell your personal information, and we do not share it with other companies for their own marketing.
4. How form submissions are handled
Our forms are processed by Netlify, the company that hosts this website. When you submit a form, Netlify stores the submission in Lawn Life's website account and sends a copy by email to our inbox, infolawnsindy@gmail.com, which is a Gmail account provided by Google.
Netlify may screen submissions with automated spam filters. Our forms also include a hidden anti-spam field that people do not see or fill in.
5. Third-party services
This website relies on the following services. Each one handles information under its own privacy policy:
- Netlify hosts the website and processes our forms. Its servers receive technical information such as your IP address, including in server logs. Netlify Privacy Policy
- Google Fonts delivers the site's fonts. Your browser requests them from Google's servers, which receive your IP address and browser information. Google Privacy Policy
- jsDelivr delivers the animation libraries used on our home page. Your browser requests them from jsDelivr's network, which receives your IP address and browser information. jsDelivr Privacy Policy
- Google Maps: our home page includes an embedded Google map of our location. When the map loads, Google may collect information and use cookies under its own policies. Google Privacy Policy
- Gmail (Google) receives the email copies of form submissions and the emails you send us.
- Square processes online payments. See Payments.
- WhatsApp, Facebook, and TikTok: our site links to these services. Nothing is sent to them from our site unless you click a link; once you do, their own policies apply. WhatsApp Privacy Policy, Meta Privacy Policy, TikTok Privacy Policy
6. Payments
If you pay online, our “Pay Online” link takes you to a secure checkout page hosted by Square. You enter your card details on Square's page, not on our website, so the Lawn Life website never sees or stores your card information.
Square processes the payment under its own terms and privacy notice, and shares with Lawn Life the information needed to record the payment, such as the amount and date.
8. How long we keep information
We keep form submissions, emails, and messages only as long as we need them to respond to you, provide and bill for our services, and keep reasonable business records. After that, we delete them. [CONFIRMAR CON EL CLIENTE: plazo de conservación; por ejemplo, cuánto tiempo guardan las solicitudes de personas que no llegan a ser clientes]
Form submissions remain in our Netlify account and email inbox until we delete them. Your language preference stays in your browser until you clear it.
9. Your choices and requests
You can ask us to:
- Tell you what personal information we have about you
- Correct information that is wrong or incomplete
- Delete your information, unless we need to keep certain records, such as records of completed services and payments
- Stop contacting you
To make a request, email infolawnsindy@gmail.com or call (317) 828-5635. We may need to confirm your identity before acting on a request, and we will respond within a reasonable time.
10. Security
We take reasonable steps to protect the information you send us, and this website uses an encrypted connection (HTTPS). However, no website, email, or internet transmission is completely secure, so we cannot guarantee absolute security.
11. Children's privacy
This website is meant for adults looking for lawn care, landscaping, and snow removal services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has sent us information, please contact us and we will delete it.
12. Changes to this policy
We may update this policy when our website or our practices change, for example if we add new tools. We will post the updated version on this page with a new effective date.
13. Contact us
If you have questions about this policy or want to make a request, contact Lawn Life:
- (317) 828-5635
- infolawnsindy@gmail.com
- Lawn Life · Greenwood, IN